Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Twelve

Fake online business wins award Watch time: 3.5 mins   In case you missed it, check out our CEO, Marc Cowper on Sunrise last week. Marc explains how...


Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Eleven

Bass hits back at Ritson: ‘Who the F are you to call our industry idiots, liars and thieves?’ Read time: 4.5 mins In this article, IPG CEO...


Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Ten

  Gone with the meter: ingogo introduces fixed fares and revolutionises taxi booking Read time: 2.5 mins The transport industry is one of the...


Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Nine

How to build brand advocacy in 5 steps Read time: 4 minutes According to Deloitte, customers that are referred by other customers have a 37% higher...


Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Eight

Confessions of a social media exec on influencer marketing: ‘We threw too much money at them’ Read time: 4 mins This social media exec argues that...


Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Seven

Ad blockers secure another victory Read time: 1.5 mins Brands will need to invest in creating digital advocacy amongst customers as publishing...


Recomazing customer service award

How our fake business won a Customer Service award!

Back in my agency days I always had one constant frustration. Every day I saw talented agency & client teams working hard to deliver...


Recomazing’s Weekly Customer Experience & Advocacy Wrap Edition Five

Can Influencer Marketing Really Motivate Purchases? (Study) Read time: 1.5 mins A new study has shown celebrity influencers might not be the best...


The Recomazing Weekly Customer Experience and Advocacy Wrap Edition Four

Influencer marketing: ‘There are people out there who lie about their stats and they get away with it’ Read time: 2.5 mins More stones thrown at...